Jingtao Chen, APRN
Gastroenterology

4.5
296 ratings, 41 comments
USF Health Department of Internal Medicine, Division of Gastroenterology
13330 USF Laurel Drive, Tampa, FL 33612
Office Number
831-821-8038Fax Number
813-974-7567
New Patient Visits
Online Booking
About Jingtao
Specialties
Gastroenterology
Gender
Male
Languages
English
Age groups seen
Adults
Geriatrics
Education
USF College of Nursing
Undergraduate, Nursing, 2003
USF College of Nursing
Medical School, Nursing, 2014
USF College of Nursing
Graduate, Nursing, 2008
Certifications
American Academy of Nurse Practitioners - -
American Academy of Nurse Practitioners Certification Board - -
Patient Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
4.5 out of 5
296 ratings,
41 reviews
3/26/2026
Little bit of language barrier between us. Wasn't rude but wasn't over friendly either.
3/25/2026
DNP J CHEN is very courteous , thorough, caring and is a super asset to the USF medical staff. Very pleasant.
3/20/2026
Jingtao Chen, APRN Is one of the most thorough and attentive, and compassionate providers that i have treating me in and out of USF. He not only treats me like a patient but he makes a point to conect with me as a person. He even asks me to send a message to let him know how things are going in between appointments, and always confirms my messages. Students there could learn a lot from him. I highly recommend him and his support team to people i know in the area. Thank you for having such a valuable person available for my healthcare needs.
2/17/2026
When i expressed my concerns about the very uncomfortable pain that I'm experiencing on a daily basis, I felt dismissed and not heard.
2/1/2026
Dr Chen is always a pleasure to see, he is always cheerful. I have been seeing him for some time. I've am improving
1/29/2026
Mr. Chen APRN, is very pleasant, calm and knowledgeable.
1/10/2026
The worst doctor I have ever had, I made an appointment 6 month and it was the worse experience I have ever had with doctor in my entire life, he was so careless, even didn't interested in the problem that I had, he left one minute, and then didn't come back in the middle of the meeting he send the nurse to tell me the appointment is finished. I felt soo disappointed and helped with my pain in my stomach, coming home I have to deal with my pain by myself I am asking for ChatGPT. I left with the question why such people become doctors if they don't like their jobs, or they don't care about patients.
12/14/2025
Excellent resources
12/12/2025
Dr. Chen really listened and we're trying a new treatment now.....but he really listened and understood the issue for which I am grateful.
12/11/2025
Dr. Chen was awesome! He was very engaged and knowledgeable and seemed like he truly cared and wanted to do all he fould to helo solve my problem.
12/9/2025
Experience was good
12/3/2025
Jingtao Chen is always very understanding and always listens when i explain my current problems and he always has some input/possible solutions to those problems. He has a great personality and I always enjoy talking with him.
11/24/2025
Very professional
11/21/2025
Felt made a diagnosis early in the conversation, then asked questions to support it, rather than being open to multiple diagnoses.
11/20/2025
The care provider also was excellent and very professional.
11/13/2025
First time meeting him but he was very kind and listened
11/8/2025
I enjoyed the conversation with NP and listened well.He is nice and easy to converse with and always smiling made my visit very comfortably!
11/7/2025
Dr Chen is always great to see. He listens carefully and gives me appropriate information to my condition.
11/3/2025
Jingtao Chen DNP NP-C was very thorough regarding my situation. Took time to ask very important medical questions. He is a very caring Health Care Person and set me a ease. Very knowledgeable in His profession. Very Good 5.
10/19/2025
DNP , NP-C Jingtao Chen was Super Professional and Knowledgeable and great listener and very kind. He serves and represent USF very highly. I would recommend Him to any person that is looking for a great Medical Provider
10/17/2025
He was very nice and knowledgeable
10/16/2025
The doctor was not familiar with my issues and could not make suggestions. He referred to my rectum several times as "down there" while pointing with his finger toward his backside. I did not find him helpful or professional. I was truly hoping for some help and answers to my issues.
10/16/2025
Highly recommend this team. Thank you for all that ypu do every day. Keep up the great work.
10/10/2025
Did not seem like he was listening to me or picking up on what I was saying. Had to repeat myself multiple times. The clinical notes were not accurate.
10/10/2025
I felt there was a lack of interest on my case. I didn't have a negative or bad experience but I just felt that more questions should have been asked before even addressing the decision of a procedure needed to be done.
10/3/2025
EXCELLENT JOB
9/21/2025
Again far too long go get in
9/19/2025
He was thoughtful, gave me time to speak, he answered my questions
9/5/2025
I just cant believe what a difference. Staff is courteous, docotr was actually treating me and actually examined me
8/31/2025
He is always a good communicator
8/15/2025
This was my first visit.
8/12/2025
Dr. Chen is good with me. If I dont understand I explain what I'm not understanding and He re-routes to accomodate my knowledge.
8/10/2025
Nothing but good things to say about my provider! That's why I keep going g back and have referred people over
7/24/2025
Excellent and genuine care for the patient
7/19/2025
Good
7/4/2025
Excellent care and guidance. Is recommended
6/25/2025
I feel very confident discussing my care with my doctor
6/11/2025
ARNP Chen was fantastic. He was empathetic, listened attentively, and was so kind.
6/6/2025
He took my concerns seriously and handled them professionally
6/4/2025
Dr Chen was great listening to my concerns and thoughts. Also both his assistants were also very attentive.
5/17/2025
I am a long time patient of Dr Chens. I find I provide more information to him than he does to me.
Insurance Coverage
Note:Please contact the practice directly to confirm your health plan is in network.
Aetna Better Health Medicaid & Healthy Kids
Aetna Medicare HMO-POS
Aetna Medicare PPO
Aetna/Coventry HMO,PPO and POS
Ag Administrators
Ambetter - Exchange (Sunshine ACA Plan)
AvMed HMO
Beech Street
Blue Cross Blue Shield - Exchange Plans (ACA)
Blue Cross Blue Shield - Medicare Advantage HMO
Blue Cross Blue Shield - Medicare Advantage PPO
Blue Cross Blue Shield HMO-BlueCare (Health Options)
Blue Cross Blue Shield HMO-myBlue
Blue Cross Blue Shield Medicare Supplement-Advantage 65
Blue Cross Blue Shield PPO-NetworkBlue / BlueSelect
Blue Cross Blue Shield PPO-Preferred Patient Care (PPC)
Cigna HMO
Cigna PPO
Clear Health Alliance Medicaid (CHA)
CMS Sunshine (TITLE 19 & 21)
CorVel PPO and Auto Medical
Devoted Medicare HMO, PPO, D-SNP
Empath LIFE (PACE)
Employers Health Network (EHN)
Evolutions Prime PPO
Evolutions Traditional PPO
Florida Community Care (Medicaid)
Freedom Health Medicare HMO
Galaxy Health Network
HealthSpring Medicare HMO & PPO (fka Cigna Medicare)
Humana Healthy Horizons (Medicaid)
Humana Medicare HMO (Gold Plus)
Humana Medicare PPO
InnovAge (PACE)
Longevity Health Plan Medicare HMO SNP
Molina Marketplace (Exchange Plan)
Molina Medicaid
Molina Medicare Options Plus HMO SNP
MultiPlan PPO
Oscar Insurance Company of Florida
Private Healthcare Systems PPO (PHCS)
Quality Health Management
Simply Healthcare Medicaid HMO and Healthy Kids
Simply Medicare HMO
Solis Medicare HMO
Sunshine Health Medicaid HMO
TRICARE Prime (Humana Military)
TRICARE Prime Demo (CareSource Military & Veterans)
TRICARE Select (Humana Military)
Truli for Health
Ultimate Health Plans Medicare HMO
United Healthcare Commercial Plans
United Healthcare Exchange Plans
United Healthcare Medicaid
United Healthcare Medicare HMO and PPO
VA Community Care Network (Optum)
WellCare Medicare HMO
Map & Directions
USF Health Department of Internal Medicine, Division of Gastroenterology
13330 USF Laurel DriveTampa, FL 33612