The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Dr. Smith is very thorough and caring about my needs and concerns. I trust him completely and look forward to my next visit. I highly recommend Dr. Smith.
Clear, concerned, and involving.
Dr. Smith is great. Feel confident to be his patient
Dr. Smith is very concerned about his patients and gives excellent foot care.
Doctor and everybody on staff was very helpful to caring for my injury. Glad to have be referred here.
Dr Smith exceeded my expectations. He has great beside manners. Very easy to talk to. Took my concerns seriously and explained In depth more Issues going on with my feet. Putting the bigger picture into play. He set me up with inserts that I am already feeling a difference with and its only been a week. Looking forward to follow up treatments. A++++
Doctor Smith is excellent.
Dr. Smith always works as needed. Doesn't rush, takes what time is needed. Diligently, listens to you, does what's needed. As you ask, is kind and gentle and makes a point to not hurt you. If possible.
Dr Smith is a caring professional. He asked how I had been doing and listened to me before contemplating any changes to my path forward. He had discussed and approved the additional orthopedics with his assistant and was pleased at their effectiveness.
Dr. Smith was highly recommended
Dr Smith provided a solution that no other doctor had expressed to me. I'm hopeful that it will relieve my aching feet.
Dr. Smith is great. Competent and helpful in recommending treatment and approach.
Excellent bedside manner.
Excellent experienced people at the El Camino Healthcare Center for my care
Good doctor. Listens to patient carefully.
We had a pleasant and very helpful visit with Dr. Smith.
Dr Smith is great! He was very concerned about my comfort during the procedure, explained what was happening and why, gave thorough and patient post-op instructions.
Dr.Smith was nice and make sure all my questions were answered and all of my concerns were addressed
All done with excellent care
Caring professionals concise
Always very good in what they do
Dr Smith was attentive, easy to speak with and showed great care! I love his gentle way of connecting with patients.
Answered all my questions
Dr smith Is a great doctor, he explains everything in a way I can understand. He explained it to me and my husband so we both understand what is next.
Dr Smith is wonderfulan empathetic and patient listener; asks thorough and pertinent questions; imparts informative and important information; and, guides patient through the treatment plan going forward. I never felt rushed or brushed off.
Dr. Smith is very patient and understanding. He genuinely demonstrates his kindness and compassion towards patients.
Dr. Smith took the situation very seriously although I was somewhat "clueless " as to the urgency of this situation. I am grateful for his continued support.
Dr smith was explaining things to me very good to where I was able to handle it. He was making sure I was always comfortable before he did anything. He is a really great doctor
Dr. Smith is an excellent podiatrist and is very concerned about his patients.
The doctor was very thorough, he explained that I have arthritis in a couple of my toes.
Describing my experience was great
Everyone was very good in taking care of me and my needs.
He was good with giving suggestions, outlining my options, explaining everything, and setting my expectations.
The Matthew Smith is truly exceptional. I cannot say enough wonderful things about my experience with my first visit in his clinic. He took time to listen attentively to my concerns, thoroughly explain my diagnosis, and map out a clear, effective treatment plan. The office staff is incredibly professional, efficient, and kind. I highly recommend Dr Mathew Smith as a podiatrist.
Dr. Smith was very thorough and thoughtful in his examination and explanation for my conditions. He pointed out an additional Underlying condition that was needs to be addressed by another medical specialist.In addition, he provided excellency care in treating my foot issue during my visit.
All involved has taken great care of me
I definitely will refer family or friends with the same medical benefit.
Explained each step of the procedure
Going forward the the experience was very, very good
Dr Smith is caring, smart, nice and expert at his job. He's really excellent.
Doctor was professional, knowledgeable, skilled, and communicated well.
Experience was extremely helpful and professional service
I am very grateful to Dr. Smith for his excellent medical expertise, thorough evaluation, and thoughtful advice-not only regarding the issue I came in for, but also for identifying additional problems with my foot, including noticing that the sole in the current shoe was reversed between left and right . Thank you Dr. Smith!
Experience was very helpful and extremely useful and very well done
Dr Smith is the best, technically as well as bedside manner. I ask a lot of questions and he explains everything. He is knowledgeable about other conditions I'm dealing with and makes decisions that are aligned with my situation. I have absolutely the highest level of confidence in him.
Dr Smith was very concerned about my concerns or fears
Doctor Smith is very caring and professional
Dr. Smith was very good at all of my appointments and is helping my feet heal.
Always a pleasant experience with a kind and knowledgeable doctor
Dr. Smith is the best. I would highly recommend him to anyone.
Doctor Smith was an excellent physician.
Mr. Smith is an excellent and caring Doctor
Dr.Smith was very informative, listenned well, explained things well. I felt like we were a team addressing my medical issue.
Wonderful MD. Explained everything. Told me I may need surgery.ordered stat mri. Assured me would connect me a surgeon ASAP if surgery is needed. Highly recommend this practice!
Dr.Smith is a very knowledgeable specialist who also is very supportive and caring.
Dr Smith made every effort to answer my Questions and provide options. He even left me a phone message later on with more information.
Dr. Smith is another very caring doctor here. He wants the best outcome for his patients.
I have a long history with Dr. Smith. Everything about him and his care for me has always been outstanding.
Very professional physician excellent service
I like the attention they give me. I also like their "out of the box" thinking