El Camino Health Urology - Pollard

Robin Cheng, MD, is a urologic surgeon who diagnoses and treats conditions affecting the urinary tract and male reproductive system. He performs surgeries and procedures to deliver immediate, meaningful health improvements. He also provides comprehensive nonsurgical urologic care. One of the most rewarding parts of his work is witnessing the satisfaction and relief patients feel after treatment.

Dr. Cheng believes in a personal, compassionate approach. He takes time to communicate clearly with patients and their families. "These open conversations ensure everyone understands the condition and feels empowered during the treatment process," he explains. "Together, we make shared decisions and create a care plan that reflects each patient's goals and values."

El Camino Health has been a part of Dr. Cheng's medical journey from the start. As an auxiliary volunteer in high school, he admired the organization's innovative spirit and deep commitment to serving the Bay Area. He returned as a physician to continue that mission by staying at the forefront of urology and delivering high-quality, community-based care.

During his training, Dr. Cheng conducted research on cancer biology, immunotherapy and the use of ultra-low-dose CT scans to detect kidney stones. More recently, he has evaluated the accuracy of artificial intelligence (AI) chatbots in answering patients' urological questions. He has also published a case report on urological trauma.

Dr. Cheng is a member of the American Urological Association (AUA) and the Society of Chinese American Physician Entrepreneurs (SCAPE). He is fluent in Mandarin Chinese.

Outside of work, Dr. Cheng enjoys spending time with his family and dog, swimming, reading historical nonfiction and hiking scenic trails around the Bay Area.

Steven D. Ngo, MD, specializes in urology and urologic surgery. He treats conditions that affect the male and female urinary tract system as well as the male reproductive system. Some of these conditions include kidney stones, urinary tract infections, bladder control issues, erectile dysfunction, prostate conditions and urologic cancers.

Dr. Ngo understands that urologic issues can deeply impact private aspects of a person's life. He strives to build strong relationships by creating a space where patients feel safe, understood and empowered. He collaborates with patients to create personalized treatment plans that cure or manage conditions, preserve function and improve quality of life.

He explains, "As both a physician and an educator, I see myself as a bridge between complex medicine and each patient's personal goals, values and life circumstances."

Dr. Ngo appreciates that El Camino Health's culture is rooted in mutual respect, collaboration and a shared commitment to putting patients first. He says, "This supportive environment fosters innovation, professional growth and a strong sense of purpose."

Dr. Ngo speaks English and Vietnamese fluently.

Outside of work, Dr. Ngo recharges by connecting with friends and family and spending time outdoors. He enjoys hiking, cycling, cooking and practicing martial arts.

Frank Lai, MD, FACS, is a urologist who serves as co-medical director of Urology Care at El Camino Health. He specializes in minimally invasive laparoscopic, robotic and endoscopic procedures for a variety of urologic conditions, including complex stone disease, enlarged prostate (BPH) and kidney/bladder/prostate cancers. He has a special interest in the medical management and prevention of stone disease.

When working with patients, Dr. Lai takes time to learn about who they are, what's important to them and how their condition has impacted their life. He educates them about their condition and treatment options and partners with them to make decisions about their care.

A highly trained physician, Dr. Lai studied biophysics at Johns Hopkins University and obtained his medical degree from Northwestern University Medical School. He completed his urology residency at Stanford University and a fellowship in minimally invasive surgery at Cedars Sinai Medical Center.

Dr. Lai joined the El Camino Health team in 2003 and previously served as the chief of surgery. He appreciates the collaborative multidisciplinary environment of El Camino Health and the access it provides to cutting-edge technology.

Outside of work, Dr. Lai enjoys playing tennis and spending time with his family. He was born in Taiwan and raised in Chicago, and he is still an avid Cubs, Bears and Bulls fan.

Wesley Kong, MD, is a urologist who diagnoses and treats conditions of the urinary tract, including bladder incontinence and kidney stones. While Dr. Kong has a special interest in female pelvic health and reconstructive surgery, he also provides comprehensive urologic care for men.

While working with patients, Dr. Kong is motivated by the opportunity to change their lives for the better. He treats people the way he would want to be treated and partners with patients to make healthcare decisions that best suit their unique needs and preferences.

Outside of work, Dr. Kong enjoys woodworking and furniture making.